Almiro dos Reis Neto of Franquality Consultoria, a Brazilian consultancy, joined itim in 2012. Next to his position as HR President of Franquality Consultoria he is also ABRH-SP Council Deliberative President. Almiro dos Reis' specialized in competencies management areas, high executives coaching and leadership development. By education he is a Production Engineer of USP and holds a post graduate position in Human Resources Management at the Universite d'Aix-en-Provence, France. He was a McDonald's and Hay Group Director, is the author of a book called Consultoria de Campo (Field Consulting) and co-author of the Manual de Gestao de Pessoas e Equipes (People and Teams Management Manual) (ABRH). He conducted seminars and courses at organizations such as Worldwide Training & Development Congress, Brazilian Franchising Association, FEA-USP, FGV, Store Directors National Federation and ESARH – South American Human Resources Meeting. Among his clients are Basf, Gerdau, GKN, Santander Group, Suzano, Petrobras, Votorantim and Visa.